Privacy Policy

Effective Date: 28 Jan 2025

Kuhu ("we," "our," or "us") values the privacy of its users ("you" or "your"). This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our website and mobile application ("Kuhu Platform").

By accessing or using the Kuhu Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

  • Personal Information: Name, Email, Phone, Location, Medical history (if shared).
  • Payment Information: Collected via third-party processors.
  • Device and Usage Information: Includes IP address, browser type, and usage patterns.
  • Cookies and Tracking Technologies: Used to enhance experience and analyze usage.

2. How We Use Your Information

  • Enable appointment bookings and connect with healthcare providers.
  • Improve and personalize user experience.
  • Send updates and notifications.
  • Process payments and transactions.
  • Enhance platform functionality.
  • Comply with legal obligations.

3. How We Share Your Information

  • With healthcare providers: Share booking details but not sensitive medical data unless disclosed.
  • Service providers: Share data with trusted third-party vendors.
  • Legal Requirements: Disclose information if required by law.

4. Data Retention

Personal data is retained as long as needed or required by law. Users can request account deletion.

5. Security of Your Information

We implement reasonable security measures but note that no online system is 100% secure.

6. Your Rights and Choices

  • Access & Update: Users can update personal data in their accounts.
  • Data Deletion: Requests for account deletion can be made.
  • Cookies & Tracking: Users can manage cookies through browser settings.

7. Changes to This Privacy Policy

Policy updates will be posted with an updated effective date.

8. Contact Us

If you have any questions, contact us at:

Email: priyanjita.health@gmail.com

Phone: +91-8327003319